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Y.M.C.A. Key College - Retail And Customer Service

Education And Training Providers

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Name:
Y.M.C.A. Key College - Retail And Customer Service
Address:
4 Coronation Street,
Ilkeston,DE7 5QH
Telephone:
0115 944 3226
Mobile No.:
Not available for this search
Web Site:
http://www.keycollege.co.uk/courses/retail-and-customer-service/
Email:
training@ymcaderbyshire.org.uk
Daily Session Times:
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
Costs:
Contact provider for details
Provider Delivery Channels:
Not available for this search
Last Updated:
07/08/2023 00:00:00
Accredited By:
Not available for this search
Eligibility Criteria:
  • Available To All - A Universal Service
Care for children aged::
16 years to 24 years
Registered for 2yr Old Funding:
No
Registered for 3/4yr Old Funding:
No
Last Inspection Details:
Not available for this search
Ofsted Reference:
Not available for this search
Languages Spoken:
  • English
Availability:
Open All Year
Schools Visited:
Not available for this search
Vacancy Notes:
Contact provider for details

Service Description

Service Description:
This course will enable students to gain an introduction to the retail sector. The course covers all of the essential retail and customer service skills that employers are looking for.

Qualification: City & Guilds Level 1 and Level 2 Certificate in Retail Knowledge with Customer Service
Entry requirements: Aged 16-18, or up to 24 with an EHC plan
Course delivery: Full-time

Course content:

Customer service in the retail sector
How a retail business maintains health, safety and security on its premises
The selling process
How individuals and teams contribute to the effectiveness of a retail business
The control, handling and replenishment of stock
The handling of customer payments in a retail business
This course is available at our Chesterfield and Ilkeston Campuses.

Please email training@ymcaderbyshire.org.uk, telephone 0115 944 3226, or click the button below to message us.

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Special Needs Area of Experience:
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Facilities Available

Facilities:
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Provider Access Channels:
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