Action’s ethos is to work holistically with each individual customer. We consider their strengths and aspirations, involve them in decisions and ensure that they lead in the development of their support plans.

We always aim to work in partnership with other agencies, seeking to minimise the disruption and intrusiveness of repeated interventions and information gathering, whilst ensuring customer safety.

Supported accommodation
reducing homelessness
Providing safe and secure accommodation
Providing person centred housing-related support and advice, ensuring customers are ready to take on their own tenancy;
Working closely with the Local Authority, social/private landlords and our own housing team to plan and co-ordinate a successful move into an independent tenancy;

Working holistically to address, in partnership with other agencies, the underlying needs and issues affecting individuals to reduce the risk of social exclusion, including mental health, substance misuse, offending, domestic abuse, immigration status, debt and money management, physical health and trauma/abuse.
Designed to recognise the emotional journeys and enormous achievements that customers make in overcoming significant disadvantage, our motto is ‘Enabling our customers to achieve extraordinary things’.

Attendance By Professional Referral
Self Referral